Job Description

The Consultant will work closely with technical teams in the Network and Telecommunication Services Division to provide a consistently functioning, managed IP network, support IT and business initiatives and perform high level problem resolution.  Manage or coordinate installation, upgrade, or deployment projects, create and update technical support documentation, utilize scripted installation techniques for large deployments.  Assist network engineers in troubleshooting difficult or time-sensitive problems.  
•    Demonstrate strong experience with Cisco Network and IP Telephony equipment and configuration.  Other system experience may be required (e.g. with Checkpoint Firewalls and/or F5 Load Balancing equipment).  
•    Demonstrate experience utilizing network management systems and network tools (e.g., Solarwinds NPM, Cisco Call Manager, IP Control, etc.) and an understanding of SNMP.  
•    Possess expert knowledge of IP and application protocols (e.g. TCP, UDP, HTTP, SSL).  Expert knowledge of the OSI model.  Dynamic Routing protocols – EIGRP, OSPF, BGP.  Layer 2 protocols – LACP, LLDP, CDP, MPLS, STP.  TCP/UDP/ICMP operation and troubleshooting.  Application protocols – HTTP, SSL, DNS, NFS, CIFS.  Excellent communication, organization and project management skills.  CCNP or equivalent knowledge and hands on experience.  In-depth knowledge of IP Telephony technologies.  Above average ability to interpret and apply technical instructions and guidelines to job performance; extreme attention to details is essential.


•    Submit Request for Change
•    Hardware refresh
•    IOS update
•    Submit Request for Change
•    NAC configuration
•    Implementation
•    Complete documentation

•    This is a traveling role. This person will be traveling all over Michigan about 80% of the week. 
•    These will be 40 hour work weeks and will have flexible hours due to shifts. 
•    There will be night and weekend work. Some travel may require overnight stays. 
•    Expected to be at home base in Lansing on Fridays. 
•   Car is provided and will not be required to pay for fuel. 

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online