Job Description

Job Title: NOC Network Engineer
Job Location: New York

Responsibilities:

  • Work closely with regional and global teams to provide ongoing support for the global network infrastructure
  • Monitor data and voice circuits and work with carrier to resolve outages 
  • Perform network configuration changes in accordance with the firm’s change management process
  • Perform root cause analysis for service interruption/recovery, deploy preventative and corrective measures in the enterprise
  • Respond to alerts by following documented procedures for appropriate verification, assessment, resolution and escalation
  • Create and maintain network documentation as it relates to network configuration, network diagrams, and processes
  • Review incident reports provided by vendors, as well as draft internal incident summary reports to senior management when called for
Required Qualifications:
  • Two to three years experience in IT infrastructure operations/support role
  • Basic knowledge of network routing and switching technologies and protocols
  • Good academic background with a degree or equivalent qualification in Information Technology, Business Studies, Computing or relevant subject
  • Scripting and Programming skills: Python, Bash, Perl, etc.
  • Working knowledge of UNIX/Linux operating systems
  • Excellent relationship building and communication and documentation skills
  • Flexible and able to multi-task in a dynamic and fast pace environment
  • A team player and can also work on own initiative
  • Desire to learn and grow with the organization

Preferred Qualifications:

  • Experience with various Cisco equipment, including routers, switches, and firewalls
  • Experience with CheckPoint, Cisco firewalls, load balancers and WAN accelerators
  • Basic understanding of IP telecommunications technologies
  • CCNA Cisco certification or higher

QBH#: 2081

Application Instructions

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