Job Description

Job Title: Senior Application Engineer - Infrastructure
Job Location: Texas


  • Write code using lower-level and/or higher-level languages
  • Develops and/or modifies systems for use internally
  • Conducts requirements gathering and analysis
  • Supports, testing, deployment, and maintenance activities
  • Implements strategies to increase reliability and decrease cost
  • Maintains processes for internal operational effectiveness
  • Develops, implements, and supports a variety of technologies
  • Maintains excellent working relationship with third party vendors
  • Maintains centralized reporting and management for applications and services
  • Implements strategies to increase reliability and decrease cost for technologies
  • Documents environments and check accuracy
  • Implements processes for internal operational effectiveness and continuous improvement
  • Ensures data confidentiality, integrity, and availability
  • Provides technical guidance to service partners as needed
  • Participates in 24 x 7 x 365 enterprise operational support as required
  • Provides support to remote data center facilities as requested
  • Generates reports from information gathered from metrics
  • Assists with preparation of documentation, user guides, and training materials
  • Assists with communication of process changes, enhancements, and modifications so solutions are understood
  • Exhibits working knowledge of enterprise server, storage, and networking hardware and technologies, Enterprise level IT processes, and procedures such as Ticketing, Change Control, and other ITIL processes
  • Work with R&D of new designs and technologies, monitoring/improving systems performance and maintaining disaster recovery readiness and procedures
  • Work closely with the Operations teams to identify gaps and implement solutions to drive improvements in reliability, performance, and availability
  • Maintain systems health to ensure reliability
  • Provides working knowledge of application virtualization in an enterprise environment
  • Ensures proactive monitoring, alerting, reporting, and patching for all systems
  • Provides working knowledge in enterprise monitoring

Required Qualifications:

  • Five to eight years of related work experience
  • Understands infrastructure, Automation, DevOps, and Application Support
  • Comprehensive knowledge within own discipline and broad knowledge of disciplines within own function
  • Performs specialized assignments, such as leading others to solve complex problems and develop non-traditional solutions
  • Works independently and may require guidance in highly complex situations
  • Interprets internal/external business environment
  • Recommends best practices to improve processes or services
  • May lead functional teams or projects with moderate risks and resource requirements
  • Works within functional policies
  • Impacts achievements of customer, operational, project, or service objectives
  • Leads others to solve complex problems
  • Identifies innovative solutions through sophisticated analytical thinking
  • Communicates difficult concepts
  • Utilizes negotiation techniques to lead others to adopt a different point of view

Preferred Qualifications:

  • Bachelor's degree in relevant field

QBH#: 2263

Application Instructions

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